Currently no personal contact

We are all concerned about reducing the rate of spread of the Corona virus so that medical care can be provided to all.

Clarification of questions without personal contact

In addition, our goal is to maintain full working capacity to be there for you. For this reason, beginning Thursday, 3/19/2020 until further notice, we have made it possible to clarify your questions without face-to-face contact.

Clarification by e-mail, mail or fax

Your concerns can currently only be clarified by telephone, e-mail, post or fax:

  • E-mail to: jenarbeit@jena.de
  • Mail to:
    • jenarbeit - Jobcenter of the city of Jena
    • Stadtrodaer Str. 1
    • 07749 Jena
  • Fax to: 0049 3641 494705
  • Telephone: 0049 3641 494710
  • Drop: in the mailboxes at the building Stadtrodaer Str. 1

If your request cannot be clarified as described above, you will receive an appointment from us for a personal visit in case of emergency.

Initial applications

The following applies to the initial application

  1. You can make an application for unemployment benefit II / social benefit according to SGB II by telephone, by post, by e-mail or by fax.
  2. You can download an application for unemployment benefit II / social benefit according to SGB II under Unemployment benefit II (ALG II) - Advice and application download.
  3. Please submit the completed application and the necessary documents via one of these communication channels as follows:
  • E-mail to: jenarbeit@jena.de
  • Mail to:
    • jenarbeit - Jobcenter of the city of Jena
    • Stadtrodaer Str. 1
    • 07749 Jena
  • Fax to: 0049 3641 494705
  • Drop: in the mailboxes at the building Stadtrodaer Str. 1

Payments guaranteed

The payment of cash benefits is guaranteed!